Terms & Conditions

1. Acceptance of Terms

By accessing or using bg788 — including all games, sports betting, live casino services, and promotional features — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must not use this platform.

These terms apply to all users registered on bg788, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other cities across Bangladesh. We reserve the right to amend, update, or withdraw any part of these terms at any time without prior notice. It is your responsibility to review this page regularly.

2. Eligibility and Account Registration

To register and maintain an account on bg788, you must meet all of the following eligibility criteria:

• You must be at least 21 years of age (21+ only). Minors are strictly prohibited from registering or playing on this platform.
• You must provide accurate, complete, and up-to-date personal information during registration. False information will result in immediate account suspension.
• Each individual is permitted to hold only one active account. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must not be subject to any self-exclusion order or voluntarily registered self-exclusion program at the time of account creation.

3. Know Your Customer (KYC) and Verification

bg788 may require you to complete a KYC verification process before approving withdrawals or accessing certain platform features. Verification documents may include:

• A valid government-issued photo ID (e.g., National ID card, passport, or driving licence).
• Proof of address dated within the last three months (utility bill, bank statement, or similar document).
• Proof of payment method ownership (screenshot or statement from your bKash, Nagad, or Rocket account).
• Failure to complete KYC within the required timeframe may result in account restrictions or closure. bg788 reserves the right to request additional verification documents at any time.

4. Deposits and Withdrawals

bg788 supports instant deposits and withdrawals through locally trusted payment methods including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳500, unless otherwise stated on the platform.

Please note the following conditions that apply to all financial transactions on the bg788 platform:

• Withdrawals may only be made to a payment method registered and verified under the same account holder's name. Third-party withdrawals are strictly prohibited.
• bg788 does not charge deposit fees; however, transaction fees imposed by your payment provider are outside our control.
• We reserve the right to delay or refuse a withdrawal request if we have reasonable grounds to suspect fraudulent activity or a breach of these terms.

5. Bonuses and Promotional Offers

bg788 offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions:

• Each welcome bonus or promotional offer carries a specific wagering requirement that must be completed before any winnings derived from the bonus can be withdrawn.
• Bonuses are non-transferable and may not be exchanged for cash or other bonuses unless explicitly stated in the promotional terms.
• bg788 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if misuse or abuse is detected.
• Only one welcome bonus is available per household, IP address, or device. Any attempt to claim the same bonus multiple times constitutes fraud and will result in account termination.

6. Prohibited Activities

The following activities are strictly prohibited on the bg788 platform. Engaging in any of these acts may result in immediate account suspension, forfeiture of balances, and legal action where applicable:

• Using automated tools, bots, scripts, or artificial intelligence to gain an unfair advantage in any game or betting market.
• Attempting to exploit software bugs, glitches, or errors in the platform for financial gain. Any winnings from known bugs must be reported immediately and will not be honoured.
• Engaging in any form of collusion, match-fixing, or coordinated play intended to defraud the platform or other players.

7. Intellectual Property

All content on the bg788 platform — including but not limited to logos, graphics, software, game interfaces, text, and promotional materials — is the exclusive property of bg788 or its licensed providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Any unauthorised reproduction, distribution, modification, or public display of bg788 content is strictly prohibited.

• The bg788 brand name, logo, and all associated trademarks are owned exclusively by bg788.
• Game content is provided under licence from third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. Their respective intellectual property rights remain with those providers.
• You may not use any bg788 content for commercial purposes, advertising, or to create derivative works without explicit written consent.

8. Limitation of Liability

bg788 operates a safe and reliable platform and takes all reasonable steps to ensure continuous, uninterrupted service. However, we cannot guarantee that the platform will always be free from technical errors, downtime, or third-party disruptions. To the fullest extent permitted by applicable law:

• bg788 shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of or inability to use the platform.
• We are not responsible for losses caused by internet connectivity issues, device malfunctions, or interruptions beyond our reasonable control.
• bg788 accepts no responsibility for wagering decisions made by users. Gambling involves inherent financial risk, and users are solely responsible for the funds they choose to wager.
• In any event, bg788's maximum aggregate liability to you for any claim shall not exceed the total amount deposited into your account in the preceding 30 days.

9. Responsible Gaming and Age Restriction

bg788 is committed to promoting responsible gaming. This platform is strictly for adults aged 21 and above. We actively encourage all players to set personal limits on their deposit amounts, session durations, and wagering activity. Tools including deposit limits, cooling-off periods, and self-exclusion are available on request through our support team.

If you believe your gambling habits are causing you harm, we urge you to visit our Responsible Gaming page and contact our support team immediately. We work with recognised responsible gaming organisations to provide guidance and assistance.

10. Account Suspension and Termination

bg788 reserves the right to suspend, restrict, or permanently close any user account under the following circumstances, without prior notice and at our sole discretion:

• Breach of any provision within these Terms & Conditions, including but not limited to providing false registration details or misusing promotional offers.
• Evidence of fraudulent activity, money laundering, or any attempt to manipulate game outcomes or the platform's financial systems.
• Failure to complete required KYC verification within the timeframe specified by bg788.

11. Governing Law and Disputes

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any disputes arising from or in connection with your use of bg788 shall first be submitted to our internal dispute resolution process. You may contact our support team at [email protected] to raise a formal complaint. We aim to resolve all disputes within 14 business days of receipt.

If an amicable resolution cannot be reached through our internal process, disputes may be referred to a recognised alternative dispute resolution (ADR) body. bg788 does not waive any rights under applicable consumer protection legislation.

12. Contact and Support

If you have any questions, concerns, or need clarification regarding these Terms & Conditions, our support team is available 24/7. You can reach us at [email protected]. Please note that our email address is for informational and support enquiries only — we do not accept legal notices by email.